Controlling offshore knowledge workers: Power and agency in India's software outsourcing industry

Upadhya, Carol (2009) Controlling offshore knowledge workers: Power and agency in India's software outsourcing industry. New Technology, Work and Employment, 24 (1). pp. 2-18.

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Abstract: The paper describes the modes of organisational control employed in the Indian software services outsourcing industry, highlighting the combination of subjective and panoptical managerial techniques. Drawing on ethnographic work in several software services companies in Bangalore, India, it explores the structures of power that operate in these organisations as well as the agency and subjectivity of software workers.
Item Type: Article
Additional Information: Copyright belongs to Publisher
Subjects: School of Social Sciences > Anthropology
Programmes > Urban, Transnational and Mobility Studies Programme
Divisions: Schools > Social Sciences
Date Deposited: 22 Dec 2015 06:58
Last Modified: 22 Dec 2015 06:58
Official URL: http://onlinelibrary.wiley.com/doi/10.1111/j.1468-...
Related URLs:
    Funders: UNSPECIFIED
    Projects: UNSPECIFIED
    URI: http://eprints.nias.res.in/id/eprint/860

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