Book Review of Employee identity in Indian call centres: The notion of professionalism Ernesto Noronha, Premilla D’Cruz, 2009. Response Books (Sage), New Delhi, 2009

Upadhya, Carol (2010) Book Review of Employee identity in Indian call centres: The notion of professionalism Ernesto Noronha, Premilla D’Cruz, 2009. Response Books (Sage), New Delhi, 2009. IIMB Management Review, xx. pp. 1-2. ISSN 0970-3896

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Abstract: UNSPECIFIED
Item Type: Journal Paper
Subjects: School of Social Sciences > Reviews
Divisions: Schools > Social Sciences
Date Deposited: 16 Sep 2010 05:17
Last Modified: 08 May 2015 09:40
Official URL: http://www.sciencedirect.com/science/article/B6KBW...
Related URLs:
    Funders: UNSPECIFIED
    Projects: UNSPECIFIED
    DOI: doi: DOI: 10.1016/j.iimb.2010.07.001
    URI: http://eprints.nias.res.in/id/eprint/143

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